Membekali tim komunikasi digital untuk membangun reputasi korporat, mendeteksi ancaman, dan merespons krisis media sosial secara strategis
Apa yang Dipelajari
- Corporate social media strategy & tone of voice
- Social listening & crisis early warning system
- Response protocol untuk komentar negatif
- Anatomy viral negatif & titik intervensi
- Reputation recovery strategy pasca krisis digital
Target Peserta
Social Media Manager, PR Officer, Digital Communications Specialist, Brand Manager
Metode
Workshop + Case Study + Hands-on Practice
Durasi
2 Hari (16 Jam)